Dedicated to customer satisfaction
A secret to Classic Timber’s 30 years of successful trading has been the enduring core value of the business’ founders, David and Jill Gronow, which is to “treat people as you would like to be treated”.
Our Core Values
Classic Timber customers benefit in a number of ways. Firstly, we are dedicated to making your in-store shopping experience a pleasurable one. What’s more, we know you want unique designs and furniture that’s built to last – but at affordable prices. To deliver this we go to great lengths to find the right manufacturers and products. Finally, our highly trained staff and generous returns policies mean you can choose from a huge range of products and be confident that your selection will impress for many years to come.
We’re a Family
Another factor that has contributed to our longevity has been a belief in family-run businesses. When David and Jill retired some years ago they handed over to the next generation, James and Kimberly. James buys furniture and runs the administration. Kimberly creates magic amongst the home wares and accessories range. She also manages the shop floor and it’s her responsibility to make sure you get just the right amount of advice as you browse for your décor needs.
When you visit Classic Timber’s warehouse to pick up furniture or to arrange a delivery you’ll encounter Rob, James’s brother and Todd, one of our third generation.
Our friendly, well-trained staff includes many who have been with the business for a very long time. Our policy is to make everyone feel welcome and part of the family.
We Make Shopping Easy & Fun
In recent years Classic Timber responded to popular demand and opened a store at Gepps Cross, in Adelaide’s North. Around this time we added fresh product styles to complement contemporary house designs. These included mid-century, industrial and Nordic designs along with new ranges, such as outdoor furniture. This year we have upgraded our online store and the fit-out of our shops. This has made it easier for you to find and experience furniture and home wares before you buy.
James and Kimberly are dedicated to making sure you love shopping with us and we will continue to introduce new styles from across the world that inspire and give lasting pleasure.