Shopping with KJ

Online Orders – Terms and Conditions

Purchasing If you decide to buy from our online store payment can be made via Credit Card (Visa, Mastercard or American Express) or PAYPAL. Once you have placed your order we will send you an email confirmation with your order details for you to keep as a reference. Collection If you select “collection” during the … Continued

Return And Refunds Policy

If you don’t love your new furniture contact us within 30 days of your purchase and we will take it back. * Subject to terms and conditions    Faulty Products For faulty products Kimberly James will organise a customer service consultant to inspect your goods and determine if on-site repair is possible. If repairs cannot … Continued

Our Premium Delivery Service

Purchasing Kimberly James offers 4 convenient ways for you to place an order: In-store Phone (08) 8293 8966 Email Online Our furniture stocks are constantly changing. Most products will be readily available but occasionally some will be on back-order with suppliers. If your order is on back-order, our team will advise you and provide our … Continued

30-Day Customer Satisfaction Guarantee

Kimberly James believes so strongly in the quality of our furniture that we offer all our SA-based customers a 30-day comprehensive Customer Satisfaction Guarantee. This means that if you get your furniture home and for any reason you don’t like it, we will swap it for a product of equal value or simply give you … Continued

Caring for Your Furniture

Caring for Timber

Wood is a natural product and no two timber pieces will be identical. This is part of the pleasure of owning an original piece of furniture. Manufacturers have no control over natural features such as the appearance of knots or wood grain patterns. Stain colours and tones can also vary due to differences in timber and wood preparation. During the aging process lacquers can also yellow or deepen over time.


Our Privacy Policy

This Privacy statement explains in general terms how we protect the privacy of your personal information under the National Privacy Principles contained in the Privacy Act 1988  (Privacy Act). In summary, ‘personal information’ is information or an opinion relating to an individual which can be used to identify that individual. By using our website, you … Continued