Kimberly James Furniture Kimberly James Furniture Kimberly James Furniture
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Home / Help

Return And Refunds Policy

If you don’t love your new furniture contact us within 30 days of your purchase and we will take it back.

* Subject to terms and conditions 

 

Faulty Products

For faulty products Kimberly James will organise a customer service consultant to inspect your goods and determine if on-site repair is possible. If repairs cannot be made, we will promptly exchange your damaged item.

To ensure Kimberly James can process all returns quickly, please provide the following details:

  • Your full name and contact details
  • Your sales order or invoice numbers
  • Reason why you are returning the product
  • Images of the issue.

Contact us via email enquiries@kimberlyjamesfurniture.com.au or phone (08) 8351 1004 if you have any further questions concerning how to return an item.

Got Any Questions? Call Us On

(08) 8293 8966

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KESWICK STORE

(08) 8293 8966
19 ANZAC HWY, KESWICK
SA 5035

KESWICK WAREHOUSE

(08) 8375 4242
39 Hampton Rd, Keswick
SA 5035

OPEN 7 DAYS

MON – SAT: 9.30 AM – 5 PM
SUN: 11 AM – 5 PM

  • Our Lowest Prices
  • Living
    • New Releases
    • Custom Made Sofa
    • Coffee Tables
    • Lounges
    • Cabinets
    • Ottomans
    • Side Tables
    • TV Units
    • Console Tables
  • Dining
    • New Releases
    • Dining Tables
    • Dining Chairs
    • Dining Settings
    • Stools
    • Sideboards
    • Benches
  • Bedroom
    • New Releases
    • Beds
    • Bedroom Suites
    • Bedside Tables
    • Mirrors
    • Dressing Tables
    • Wardrobes
    • Tallboys
    • Storage
  • Outdoor
    • New Releases
    • Outdoor Chairs
    • Outdoor Tables
    • Outdoor Settings
    • Outdoor Accessories
  • Office
    • New Release
    • Desks
    • Bookcases
    • Office Chairs
    • Filing Cabinets
  • Homewares
    • Rugs
    • Mirrors
    • Accessories
    • Soft Furnishings
    • Wall Decor
    • Faux Plants & Planters
    • Our Blog
ABN: 40 788 573 761
Privacy Policy
Terms and Conditions
Returns Policy
© 2018 - Kimberly James Furniture. All Rights Reserved.
Site by WebEdge
Privacy Policy

© 2018 - Kimberly James Furniture. All Rights Reserved.

ABN: 40 788 573 761


Terms and Conditions
Returns Policy
Site by WebEdge

CONTACT US

We're here to help! Call us on (08) 8293 8966 or send us a message and we'll get back to you as soon as we can.

Locations

We'd love to see you in-store or chat on the phone to help find the right piece for your home!
Keswick Store

19 Anzac Highway
Keswick
SA 5035 Australia

Monday - Friday 9:30 am - 5 pm
Saturday 9.30 am - 5 pm
Sunday 11 am - 5 pm
Public Holidays 11 am - 5 pm
P (08) 8293 8966
Directions
Keswick Warehouse

39 Hampton Road
Keswick
SA 5035 Australia

(Rear of Keswick Store)

Monday - Saturday 9:30 am - 5 pm
Sunday Closed
P (08) 8375 4242
Directions