If you don’t love your new furniture contact us within 30 days of your purchase and we will take it back.
* Subject to terms and conditions
For faulty products Kimberly James will organise a customer service consultant to inspect your goods and determine if on-site repair is possible. If repairs cannot be made, we will promptly exchange your damaged item.
To ensure Kimberly James can process all returns quickly, please provide the following details:
- Your full name and contact details
- Your sales order or invoice numbers
- Reason why you are returning the product
- Images of the issue.
Contact us via email email@example.com or phone (08) 8351 1004 if you have any further questions concerning how to return an item.